Delete your TailorFlow account
You can request permanent deletion of your account and associated cloud data at any time.
How to request deletion
- Email onifkay@gmail.com from the email address used for your TailorFlow account.
- Use the subject Account deletion request and include your shop name, if available.
- We may ask you to verify account ownership before processing the request.
We will acknowledge your request and complete verified deletion requests within 30 days.
Data that will be deleted
- Your cloud sign-in account and authentication identifiers
- Your shop profile and account membership
- Cloud-synced customers, phone numbers, measurements, notes, orders, payments, and attachments belonging only to your shop
- Feedback associated with your account
Data that may be retained
- Data stored only on your device is not accessible to us. Delete it in the app, clear the app's storage, or uninstall the app.
- Data belonging to a shop shared with other account holders may remain available to those account holders.
- Encrypted provider backups may persist for a limited backup-retention period before being overwritten.
- Records may be retained when required for security, fraud prevention, or legal compliance.
Delete specific data without deleting your account
You can delete individual customers and their associated shop records inside the app. For help deleting specific cloud data, email onifkay@gmail.com.